Business Communications course Business Writing Course
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BUSINESS COMMUNICATION AND REPORT WRITING

TRAINING COURSE OVERVIEW

To achieve in the business world you have to be able to write well. Sometimes the only window that senior management has to you & your performance is through the reports that you write. Report writing is central to decision making & progress reporting and this is often achieved through documents such as proposals, business cases and status reports. Yet it is surprising how many people struggle to write well. Fortunately, effective report writing is something that can be mastered. To assist business professionals in developing the skills required to write well, AstroTech is offering a training course on Business Communications & Report Writing.

15-17 February 2012

09-11 May 2012

01-03 August 2012

31 Oct - 02 Nov 2012

 

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The course covers the following key topics:

  • Who, Why & What?
    - Establishing & Understanding the Need for the Report
    - Identifying the Purpose of the Report
    - Knowing the Audience
    - Identifying the Needs of the Audience
    - Reader-centred writing
    - Maintaining the Reader's Attention

  • Report Planning & Structure
    - Why planning is crucial
    - The Design & Structure of the Report
    - The Report Format
    - Introducing the Content
    - Achieving Flow
    - Ensuring a Logical Structure
    - Selecting Relevant Information
    - Writing Professional Reports
    - The Third Person
    - Being Concise but Complete
    - Ensuring Quality
    - Proof reading

  • Bringing the Report to Life
    - Maximising the Impact of the Report
    - Selecting Terminology Appropriate for the Recipient
    - How to make a Report Interesting
    - When & How to add some Flair!
    - Writing with Confidence
    - The Significance of Word Selection
    - Building a Persuasive Argument
    - Keeping Readers Interested
    - Achieving Impact
    - Compelling, Motivating & Persuading Your Reader!
    - Getting Attention!
    - Livening Up a Document
    - Selecting an Appropriate Style & Tone

  • The Good, the Bad & the Ugly!
    - Identifying Features of a Poor Report
    - Identifying features of an Effective Report
    - Getting the Message across
    - Avoiding Rambling & Repetition
    - Technical Reports for Non-Technical Readers
    - Working with Subject-Matter Experts
    - Converting Data into Information
    - Supporting tools such as Tables, Graphs, Illustrations, Lists, etc

  • And Much More!

WHO SHOULD ATTEND

  • Business Professionals who can improve their Reports, Business Cases, and Other Business Documentation

  • Technical People/Specialists who need to Write Reports for Non-Technical Readers

  • Sales Staff Responsible for Preparing Proposals

  • Anyone else looking to Improve their Business Writing Skills

KEY BENEFITS

  • Improve your effectiveness by writing well

  • Learn how to get your message across in writing

  • Achieve the Results that you want by learning to write convincingly

  • Improve your Performance & Profile by writing professionally

  • Learn to Write from the Reader's Perspective

  • Learn to Write Confidently & Clearly

  • Reduce Rework in Re-writing Reports

  • Network with Other Industry Professionals

TAKE HOME TOOLS

  • Training Manual & CD
  • All delegates receive one month of telephonic support relating to course content

THE VENUE

  • The AstroTech Conference Centre in Parktown, Johannesburg is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg. It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service. Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

GENERAL

Provision of the course by AstroTech includes:

  • Professional Presentation of the subject matter

  • All course material & tutorials

  • Suitable Training Venue

  • Lunch & refreshments

TERMS AND CONDITIONS

Upon receipt of your enrolment, a tax invoice will be processed and payment is required prior to the start of the scheduled course.

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations

A cancellation can only be confirmed if we are advised in writing at training@astrotech.co.za

For cancellations received more than one week prior to the course:

  • 0% cancellation fee will apply.

For cancellations received less than ONE WEEK prior to the course:

  • 50% cancellation fee will apply. 

For cancellations received within 24 hours of the course:

  • 100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements

Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,430 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee.


Absent Delegates

In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable.

Presenters

Should it be necessary, AstroTech reserves the right to substitute the presenter.

Communication

When a person registers on AstroTech’s website, is registered on an AstroTech course or sends an email to AstroTech, that person consents to receiving communications electronically or otherwise by AstroTech and/or its business partners.

Disclaimer

AstroTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by AstroTech to the client.

15-17 February 2012

09-11 May 2012

01-03 August 2012

31 Oct - 02 Nov 2012