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BUSINESS CONTRACTS AND SLAs

COURSE OVERVIEW

Most projects and business performed by companies involve the use of contracts. In many cases the people tasked with ensuring delivery on those contracts are not always those involved in setting up the contract or, if they are, they are not always informed of the implications of some of the terms of the contract until it is too late. The terms & conditions of a contract can have enormous implications in terms of the likelihood of satisfying the expectations of delivery. Consequently, to assist companies ensure that they understand contracts proposed to them or are able to best formulate contracts issued by them, AstroTech is offering a training course on Business Contracts.

01-03 February 2012

02-04 May 2012

01-03 August 2012

31 Oct - 02 Nov 2012

 

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The course covers the following key topics:

  • Purpose & Objectives of Contracts
  • Contract Types
  • Penalties & Incentives
  • Terms & Conditions
  • Payment Terms & Their Implications
  • Forward Cover
  • Contracts Law
  • Performance, Non-performance & Possibility of Performance
  • Confidentiality & Non-disclosure Agreements
  • Breach of Contract
  • Remedies for Contract Breach
  • Contract Termination
  • Arbitration & Dispute Resolution
  • Service Level Agreements (SLAs)
  • Tender Processes
  • Consortia & Multiple Suppliers
  • And much more!

WHO SHOULD ATTEND

  • Project Managers

  • Contract Managers

  • Operations Managers

  • IT Managers

  • Sales Managers

  • Engineering Managers

  • Procurement Personnel

  • Buyers

  • Project Leaders

  • Project Co-ordinators

  • Project Engineers

  • Sales Teams

  • Engineers

  • Technicians and anyone else involved with contracts.

KEY BENEFITS

  • Gain an understanding of contract terms & conditions

  • Understand the implications of contract clauses

  • Learn how to protect your organisation from one-sided contracts

  • Understand key elements of contract law

    TERMS AND CONDITIONS

    Upon receipt of your enrolment, a tax invoice will be processed and payment is required prior to the start of the scheduled course.

    Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

    Cancellations

    A cancellation can only be confirmed if we are advised in writing at training@astrotech.co.za

    For cancellations received more than one week prior to the course:

    • 0% cancellation fee will apply.

    For cancellations received less than ONE WEEK prior to the course:

    • 50% cancellation fee will apply. 

    For cancellations received within 24 hours of the course:

    • 100% cancellation fee will apply.

    Substitutes are welcome at no additional charge at any time prior to the course.

    Postponements

    Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,430 (excl VAT) per delegate.

    All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

    Cancellations on postponements or exchanges are subject to the full course fee.


    Absent Delegates

    In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable.

    Presenters

    Should it be necessary, AstroTech reserves the right to substitute the presenter.

    Communication

    When a person registers on AstroTech’s website, is registered on an AstroTech course or sends an email to AstroTech, that person consents to receiving communications electronically or otherwise by AstroTech and/or its business partners.

    Disclaimer

    AstroTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by AstroTech to the client.

    01-03 February 2012

    02-04 May 2012

    01-03 August 2012

    31 Oct - 02 Nov 2012

     


     

     

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