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It has become increasingly apparent that people with
high levels of Emotional Intelligence (EQ) are more
successful in business and in their professional lives
than those who just have high levels of "traditional
intelligence".
EQ explains why some people excel while
others who appear to be of a similar calibre lag behind.
EQ helps us to manage our lives and our interactions
with others thereby contributing to both personal
excellence and greater leadership capabilities.
In order
to gain insight into how you can develop your emotional
intelligence and overall business performance, AstroTech is offering a training course on “Emotional
Intelligence: The Key to Personal Excellence and
Effective Leadership”. |
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The emotional intelligence course covers the following key topics:·
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What is emotional intelligence (EQ)?·
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Understanding the benefits of emotional intelligence
in both life & the workplace
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The consequences of emotions in business
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Key emotional intelligence factors including:
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Social awareness
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Self awareness
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Self management
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Social skills
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Self-regulation
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Self motivation
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Empathy
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Interpersonal sensitivity
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Emotional Intelligence & Leadership
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The role of emotional intelligence in leadership
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Improve decision making based on improved awareness
& controlled emotions
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Temper negative responses
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Learn to channel energy & enthusiasm to motivate
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Increasing capabilities with respect to negotiating,
collaborating, relationship building & influence
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Overcoming fear of providing honest & candid
feedback
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Learn how to effectively hold people accountable
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Understand how your emotions affect your thoughts
and actions
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Learn how to Work more effectively with difficult
people
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Deal with tension & conflict more constructively
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Developing & contributing to an emotionally
intelligent workplace culture
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Developing your Emotional Intelligence
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EQ vs IQ
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Assess your own levels of EQ
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Creating an EQ development plan
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Learn strategies to develop your EQ
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And Much More!
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Leaders that want to improve their
interaction with their teams
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All staff that have to deal with
customers and/or colleagues on an on-going basis
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New Managers who wish to better prepare
themselves for their new position
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Anyone wishing to develop into a
leadership role
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Anyone else with an interest in
Emotional Intelligence
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Improve your Workplace Effectiveness
with Improved Emotional Intelligence awareness
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Use Emotional Intelligence Knowledge to
become a Better Leader
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Learn how to Develop your Emotional
Intelligence
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Improve your Decision Making
Capabilities
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Learn how to give Honest & Candid
Feedback
TERMS AND
CONDITIONS
Upon receipt of your
enrolment, a tax invoice will be processed and payment is
required prior to the start of the scheduled course.
Should course
expectations not be met for any reason, delegates are given
the opportunity to leave before lunch on the 1st day and
receive a full refund of the course fee.
Cancellations
A cancellation can only be confirmed if
we are advised in writing at
training@astrotech.co.za
For cancellations received more than one
week prior to the course:
For cancellations received less than ONE
WEEK prior to the course:
For cancellations received within 24
hours of the course:
Substitutes are welcome at no additional
charge at any time prior to the course.
Postponements
Requests to postpone course attendance
must be received in writing at least
three full working days prior to the
course commencement. Should we not
receive written confirmation within this
period; the postponement will be subject
to an additional fee of R 1,430 (excl
VAT) per delegate.
All course postponements or programme
exchanges need to be utilized within 6
months of the original course booking or
the course fee will be forfeited.
Cancellations on postponements or
exchanges are subject to the full course
fee.
Absent Delegates
In the event that a delegate does not
arrive for the course and no written
cancellation has been received and
confirmed, the full course fee will be
payable.
Presenters
Should it be necessary, AstroTech
reserves the right to substitute the
presenter.
Communication
When a person registers on AstroTech’s
website, is registered on an AstroTech
course or sends an email to AstroTech,
that person consents to receiving
communications electronically or
otherwise by AstroTech and/or its
business partners.
Disclaimer
AstroTech wish to advise that they will
not be held responsible for any loss,
damage or harm, direct, indirect,
consequential or otherwise and howsoever
arising that may be caused to any person
or property during the providing of any
services by AstroTech to the client. |
