The course includes the following key topics:

• Hot tips for succeeding in your new role:
  - Networking
  - Gaining credibility
  - Gaining access to mentoring
  - Using & understanding politics to your advantage

• Transition phase challenges

•  Key Critical Managerial competencies such as:- Decision Making
  - Meeting management
  - Communication
  - Leadership
  - Problem Solving

• Overview of General and Operations Management including:
  - Budgeting
  - Management reporting
  - Business Plans
  - Interfacing with other departments
  - Strategy & planning

• Managing the Employee Lifecycle through:
  - Recruitment
  - Development
  - Performance Management
  - Discipline
  - Termination

• Labour Legislation Essentials

• What makes people tick?
  - What makes an effective team?
  - How do you build an effective team?
  - Motivating others

• Combining leadership with effective people management skills

• Handling challenging situations

• The art of letting go: Effective Delegation

• And much more!

WHO SHOULD ATTEND

• Specialists who have developed into a management position
• Engineers, technicians and other technical staff who have developed into a management position
• Professionals who have developed into a management position
• Anyone else wanting to develop their management skills

KEY BENEFITS

• Understand the challenges faced in the transition from a specialist to a manager

• Learn how people dynamics work and how this can help you with people management

• Learn how to get the best out of your team so that both you and they can shine

• Awareness of labour relations risks

• Exposure to current leadership trends and thinking

• Practical guidelines which can be applied back in the workplace
   

TERMS AND CONDITIONS

Upon receipt of your enrolment, a tax invoice will be processed and payment is required prior to the start of the scheduled course.

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations

A cancellation can only be confirmed if we are advised in writing at training@astrotech.co.za

For cancellations received more than one week prior to the course:

• 0% cancellation fee will apply.

For cancellations received less than ONE WEEK prior to the course:

• 50% cancellation fee will apply. 

For cancellations received within 24 hours of the course:

• 100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements

Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,430 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee.

Absent Delegates

In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable.

Presenters

Should it be necessary, AstroTech reserves the right to substitute the presenter.

Communication

When a person registers on AstroTech’s website, is registered on an AstroTech course or sends an email to AstroTech, that person consents to receiving communications electronically or otherwise by AstroTech and/or its business partners.

Disclaimer

AstroTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by AstroTech to the client.

If the course is not held for any reason, AstroTech's liability is limited to the full refund of the course fee.